About Our Store
Thank you for visiting our online store. Here, you will find a variety of carefully curated products to enhance, beautify, and simplify your garden and urban farming lifestyle. All of these items have been tested for convenience, value, and usability. We're sure you'll be delighted with what you find.
All of our items can be delivered across Canada within 5-10 business days. Pickup can also be arranged by appointment at one of our home office locations in Toronto (North York).
At Young Urban Farmers, we value your privacy and your security while shopping our online store. When you go to checkout, you'll be redirected to PayPal to complete your transactions. PayPal is the leader in online shopping with easy, secure servers using SSL encryption. You do not need a PayPal account in order to checkout - just a valid credit card or bank card from any of the major institutions.
Frequently Asked Questions
Q. What Payment Methods Do You Accept?
A. We accept payment using PayPal, which accepts all major credit cards including Visa, Mastercard, and American Express.
Q. What Shipping Options Are Available?
A. Regular shipping is included on all of our orders and takes on average between 5-10 business days. For rush orders, please contact us for a quote. You can also arrange a pickup time from our Toronto office by appointment only. Shipping costs are calculated at the end of the checkout process. Please contact us if you have any questions.
Q. How Much Does Shipping Cost?
A. Shipping costs are calculated based on the total dollar value of your order. For local Toronto deliveries, shipping is a flat rate of $10. For areas just outside of Toronto proper (ex. Mississauga, Richmond Hill), shipping will be a flat rate of $15. For orders outside of Toronto and less than $30, shipping is a flat $5. For order $30-60, shipping is $10. For orders $60-100, shipping is $15. For orders $100-150, shipping is $20. For orders order $150, shipping is free. You can also arrange a pickup time from our Toronto office by appointment only. Shipping costs are calculated at the end of the checkout process. Please contact us if you have any questions.
Q. How Secure Is My Online Order?
A. Your order is secured by PayPal using industry-leading data encryption and Secure Socket Layer (SSL) encryption for every transaction to ensure the safety and security of your order. Young Urban Farmers do not have access to any of your credit card information as this is all handled securely through PayPal.
Q. Do You Have A Return or Refund Policy?
A. Yes. We pride ourselves on curating only the best products for the discerning gardener. If you are not satisfied with your purchase please email us at email@example.com within 30 days of purchase with your reason and we will issue you a full refund.
Q. Can I Change Or Cancel My Order After It Has Been Placed?
A. If your order has not yet been processed and shipped, then yes you change or cancel your order. Changes or cancellations after orders have been processed and shipped are not available.
Q. Do You Ship Internationally?
A. No, at this time, we can only ship orders within Canada.
Q. Do You Provide Other Gardening Services?
A. Yes, our business is built around providing our customers the best quality urban farming products and services. Read more about the other things we do at the Young Urban Farmers homepage.
Q. Why Should I Purchase From Your Store?
A. At Young Urban Farmers, you'll find a variety of outstanding urban farming products that we have personally tested and wholeheartedly recommend. You can be sure that anything that appears on our store has been specially curated by us. Many of these products you won't be able to find easily in Canada. For Toronto and GTA residents we also offer an option for some of the products to assemble, setup, and provide coaching/maintenance to ensure you get the best results from your garden. For all of our customers, we are also available to answer any questions you have by phone or email.
Have a question you don't see the answer to? Email us at firstname.lastname@example.org
Policies and Procedures
While we can't guarantee the sun, the rain, and the growth of your plants, we do stand behind all of our products. Many of our products come with at least a year warranty. Please contact us if you have any questions, or need help with your edible gardening products/services.
At Young Urban Farmers, we pride ourselves on curating only the best products for the discerning gardener. If you are not satisfied with your purchase please email us at email@example.com within 14 days of purchase with your reason for a full refund.
Terms of Service
By using our site you are agreeing to our Terms of Service.
If you have a question, please email us at firstname.lastname@example.org. Our phone number is 416-238-5715 and our mailing address is 5863 Leslie St., Suite 616, Toronto, ON, M2H 1J8.